Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mohao Metivier

Mohao Metivier

June 11, 2026

5  out of  5
rating by Mohao Metivier
"Excellent costumer service , we recommend!"
We responded:
"Mohao, thank you for your wonderful review of State Farm Agent Chad Silla’s Team!"
Profile photo of Adrianna Bubniak

Adrianna Bubniak

June 9, 2026

5  out of  5
rating by Adrianna Bubniak
"Rick W. was very kind and easy to work with! When I was changing things on my insurance, it was clear he knew was he was good at his job. Would recommend working with him."
We responded:
"Wow, thank you for the 5-star review, Adrianna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch with Rick and The Chad Silla State Farm Insurance Agency Team!"
Profile photo of Terence Anyam

Terence Anyam

June 5, 2026

5  out of  5
rating by Terence Anyam
"Fast and reliable listens and execute"
We responded:
"Thank you for the amazing review, Terence! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Chad Silla State Farm Agency welcome you!"
Profile photo of Ethel Wold Tapang

Ethel Wold Tapang

June 3, 2026

5  out of  5
rating by Ethel Wold Tapang
"Service I received was good and it was possible because of Chad. Thank you for your honesty and patience I highly recommend to work with him."
We responded:
"Thank you for the fantastic review, Ethel! We are always here to help with your insurance needs here in Crofton . Welcome to Chad Silla State Insurance Agency Family. "
Profile photo of Sherrie Curtis

Sherrie Curtis

May 1, 2026

5  out of  5
rating by Sherrie Curtis
"Today 5/1/2026 I called State Farm because my payment had increase an extra $35. I talk to Rick who took his time and explained why my payment had increased. He was polite, professional and very patient with me. I felt so comfortable I asked him 3 more questions. Customer Service for Rick deserves 5 star. Thanks Rick for beings professional and patient."
We responded:
"Hi Sherrie, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chad Silla’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Gladys Koroma

Gladys Koroma

April 14, 2026

5  out of  5
rating by Gladys Koroma
"Mr. Silla was very helpful; he didn't just help me select an insurance, he stayed with me throughout the entire process. He explained everything clearly so I could make an informed decision about the insurance that best fits my needs. Thank you, Mr. Silla."
We responded:
"Thanks so much for the amazing review, Gladys! We really appreciate your support here at Chad Silla State Farm Insurance Agency. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for the amazing review, Gladys! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Abdulai Jalloh

Abdulai Jalloh

March 19, 2026

5  out of  5
rating by Abdulai Jalloh
"He is very friendly, respectful and accommodating. U appreciate dealing with him on my car insurance"
We responded:
"Hi Abdulai, thanks for trusting us with your auto insurance. My team and I appreciate your business and look forward to a very long and successful partnership. Please continue to trust Chad Silla State Farm Insurance Agency for all your insurance needs. Regards, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of Nadine M.

Nadine M.

March 15, 2026

5  out of  5
rating by Nadine M.
"Spoke to Rick assisted with switching my insurance. Received a great price, he knowledgeable and professional. Definitely would recommend."
We responded:
"Wow, thank you for the 5-star review, Nadine! We deeply appreciate your support! I am so happy with your experience with Rick. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Primrose Kiberu

Primrose Kiberu

March 13, 2026

5  out of  5
rating by Primrose Kiberu
"Thank you, Chad, for your professional guidance in helping me acquire my rental insurance. As a first-time tenant, I had many questions, and you took the time to explain everything clearly and in detail.
I truly appreciate that you went the extra mile by contacting my landlord directly. This relieved me of the pressure of trying to communicate the technical aspects of the insurance to them.
Thank you again for your support and excellent service. I recommend your services without reservation. ,"
We responded:
"Hi Primrose, thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chad Silla. It was an absolute pleasure to write your renter's insurance. We look towards a long and lasting policyholder - insurance agent relationship. Should you have any further questions or require assistance, please do not hesitate to contact us here in Crofton. We welcome your referrals!"
Profile photo of of of

of of

February 27, 2026

5  out of  5
rating by of of
"I’ve had a really good experience with this office so far. The process was smooth, and I feel confident knowing I’m covered. Definitely recommend if you’re looking for reliable insurance and great customer service!"
We responded:
"Of Of, we are glad you had an outstanding experience with our insurance agency. We look forward to those referrals as we promise to give them the same experience. Sincerely, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of Rodney Gassim

Rodney Gassim

February 27, 2026

5  out of  5
rating by Rodney Gassim
"I had great experience and would recommend you guys to give him a shot"
We responded:
"Rodney, Thanks for the kind words! We truly appreciate your recommendation. Sincerely, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of naisia miller

naisia miller

February 26, 2026

5  out of  5
rating by naisia miller
"Great customer service, nice prices. Great communication. Very professional. Thank you again🙂"
We responded:
"Hello Naisia, thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience, and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon. Sincerely, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of Eric Thomas

Eric Thomas

February 26, 2026

5  out of  5
rating by Eric Thomas
"Chad Silla gives good insight of the policy's agreements of insurance offered for my particular policy, he's also very professional. I highly recommend state farm based primarily on Mr. Chad Silla's informative knowledge of insurance policies and attentiveness to his policy holders."
We responded:
"Hi Eric, thanks for the great review! We’re thankful for your feedback and detail taught you have shared with our online audience! Please reach out to us with any additional questions or comments! Hope you visit us again soon! Sincerely, Chad Silla State Farm Insurance Agent & Team."
Profile photo of Omar Choudhry

Omar Choudhry

January 30, 2026

5  out of  5
rating by Omar Choudhry
"Excellent service. Agents are very responsive and informative, especially Rick."
We responded:
"Dear Omar, Thanks for the kind words! We truly appreciate your recommendation of our agency and will work hard to continue going above and beyond! We hope to become one of your favorites. Rick will be thrilled to know that he left you with a positive impact with regards to your insurance needs. Regards, Chad Silla State Farm Insurance Agency."
Profile photo of Aissa Fongwe

Aissa Fongwe

January 29, 2026

5  out of  5
rating by Aissa Fongwe
"My biggest problem I’ve had with other insurance company is when ever am in a situation and I call they never pick on time but with chad sillla is completely different. The customer service is so good, they attend and listen to you whenever you call,(their working hours)their prices are reasonable and mind you this is my 4th policy with them and am not going anywhere else."
We responded:
"Hey Aissa, having you as a loyal customer is truly a pleasure. Thanks for allowing us to continue to serve as your trusted insurance agency. We value you and the many other loyal policy holders we work with year in and year out. We appreciate your referrals and we look to our partnership to last for many more years to come. Regards, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of Delina Ntoh

Delina Ntoh

January 27, 2026

5  out of  5
rating by Delina Ntoh
"I have a great experience working with him for my auto and renter insurance. He took the time to explain all my coverage options clearly. The process was smooth and strees free and I felt confident I was getting the best policy for my needs. Highly recommend."
We responded:
"Hey Delina, you made the process simple and easy. You had every information I asked for and was patient with me thus making this a win-win situation. My team and I are super excited to have your auto and renter's insurance, and we look forward to long and pleasant relationship. Regards, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of Roger Green

Roger Green

January 21, 2026

5  out of  5
rating by Roger Green
"Chad was really helpful in getting us switched from our old policy and offered us lower rates and more options and deals for our bucks. He was responsive to our questions and followed through on his promises, deadlines, and his words. His expressions of gratitude speak volume and strengthen the communication and trust in getting connected. Thanks for your service. I look forward to continuing business with you."
We responded:
"Thank you, Roger, for your 5-star review! My State Farm team and I are happy to be your good neighbor! Here, at Chad Silla State Farm Agency, we strive to be a positive experience for our customers. Your detail review is highly appreciated, and we thank you kindly for taken the time to express your experience. Regards, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of Ernest Reed

Ernest Reed

January 1, 2026

5  out of  5
rating by Ernest Reed
"Love this insurance agency so detailed and helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Regards, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of Rick

Rick

December 31, 2025

5  out of  5
rating by Rick
"Awesome agency very knowledgeable"
We responded:
"Many thanks to you for your business. We look forward to continuing to support your insurance needs. Regards, Chad Silla - State Farm Agent!"
Profile photo of Delphine Best

Delphine Best

November 26, 2025

5  out of  5
rating by Delphine Best
"“The customer service that JaNé provided for me was beyond great! Although I told her that I was only interested in “running numbers”, she went above and beyond by explaining insurance coverage and was very nice and approachable.”"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience working with JaNé; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Regards, Chad Silla - State Farm Agent!"
Profile photo of janice davis

janice davis

November 26, 2025

5  out of  5
rating by janice davis
"JaNé was super helpful with helping to find the best auto insurance for my son’s first car! She was very patient and knowledgeable and I will be returning to purchase Life Insurance through her!"
We responded:
"We’re honored by your positive feedback! JaNé is super excited to have exceeded your expectation. You son's 1st car auto policy is a BIG deal, and we are grateful to be a part of his experience. We look forward to continuing to provide you and your family with great service! If there is anything else we can do for your insurance needs, just let us know! Regards, Chad Silla - State Farm Agent!"
Profile photo of Melinda Washington

Melinda Washington

November 26, 2025

5  out of  5
rating by Melinda Washington
"Great Price, Rick is very knowledgeable and friendly, explained everything very well and accurately!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Rick, who is a new, but an experienced member to our team. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Regards, Chad Silla - State Farm Agent!"
Profile photo of Anna hart

Anna hart

November 12, 2025

5  out of  5
rating by Anna hart
"Chad Silla - State Farm insurance Agent is amazing. The staffs are very helpful and efficient whenever you need services . Chad In particular is a Gem . He is never too busy for his clients. I am going to stick with this Farm because they prioritize ME. Thanks so much ."
We responded:
"Hi Anna! Wow, thank you for taking the time to share your beautiful thoughts about how you feel and are treated at Chad Silla State Farm Agency! We’re glad to know you’re satisfied with the service at our State Farm office. If you, your friends, your family, or associates ever have any questions or need assistance with insurance matters, we’re here to help! "
Profile photo of Charles Bangalie

Charles Bangalie

October 30, 2025

5  out of  5
rating by Charles Bangalie
"Mr Silla has been so helpful to me during my struggle with my Auto Insurance. He is so patient and goes beyond hours to get you the right quote. He is available 24 hours for your questions and always on point for all your concerns."
We responded:
"Charles, we’re thankful for your feedback and detail taught you have shared with our online audience! It’s our pleasure to assist you with your auto insurance needs. If there is anything else we can do to help, please let us know! Sincerely, Chad Silla State Farm Insurance Agent & Team!"
Profile photo of Emmanuel

Emmanuel

October 30, 2025

5  out of  5
rating by Emmanuel
"Great company with a return of premium life insurance policy, for people needing money back life protection."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Regards, Chad Silla State Farm Insurance Agent & Team!"